Have you run a crowdfunding campaign before?
Yes! I ran a large and very successful ita bag campaign and we funded 5 ita bags total on both Kickstarter and Backerkit funding platforms! Prior to that, I ran a successful international acrylic charm pre-order campaign for my Dumb Bitch Juice charms.
Last updated: March 27, 2024 14:35
What are the pin specs?
All pins will be roughly 2” tall/wide, and most will have a gunmetal finish except for the free collab pin which will be gold.
I’ve used my pin manufacturer before in the past, and the quality has always been great with my previous orders.
Last updated: March 27, 2024 14:36
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: March 27, 2024 13:55
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Last updated: March 27, 2024 13:55
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
Last updated: March 27, 2024 13:55
What are the pin specs?
All pins will be roughly 2” tall/wide, and most will have a gunmetal finish except for the free collab pin which will be gold.
*The Harpy pin will be slightly larger than 2” (to be determined)
Last updated: June 03, 2024 11:43
When will I be charged for my shipping and extra add-ons outside the Pintopia campaign?
After your survey is complete, shipping fees and your extra add-on items will only be charged automatically if you choose to pay with PayPal. If you pay with a card, you will be charged at a later date when the orders are locked.
Last updated: June 03, 2024 11:34
When will the pins arrive?
We are still on schedule! Our current estimate is for the pins to arrive in July after the manu quality check is complete! After I receive the pins and I do my own quality check, all orders will be packaged and shipped to you by the end of July/early August :) <3
Last updated: June 03, 2024 11:41
How much will shipping cost?
The shipping estimate below is just an estimate and is subject to change. If you have any add-ons from my Etsy Shop, the price may change depending on the quantity/weight of the items.
US 1-8 pins: $6-8 International: $20
Ita bag shipping: + $10-$15
Last updated: June 03, 2024 11:42
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.